Customer Support / 2nd Level Support

13 October 2022 2024-03-22 10:15
remote . baia mare . cluj-napoca


Job Location

1 opening in Cluj-Napoca or Baia Mare, Romania

Job Description

Are you passionate about the tourism industry or do you want to learn more about it? Do you want to understand the process of selling rooms and promoting hotels online? Do you want to discover Revenue Management and Yield Management strategies (the methodology that dynamically changes hotel accommodation prices)? If so, join our team.


  • Checking data received from customers and partners/hotels, OTAs, PMSs, etc.
  • Overview of import data process
  • Manual testing of internal applications
  • Updating internal documents
  • Communicating with customers and partners
  • Active participation in meetings

Key Technical Skills

  • Experienced in using Microsoft Office (Excel, Word, PowerPoint)
  • Communication skills, easy-going attitude
  • English language skills, both writing and speaking (minimum B1-B2 level)
  • Attentive to details
  • Team spirit
  • Previous experience in software testing is an asset

Working Schedule

Full-time, Monday to Friday, from 9AM to 6PM

(1 hour break from 1PM to 2PM)

Send your CV to

One of our team members will contact you in order to set up an interview.

Looking forward to having you in our team!