News

Hospitality Software Development Services

We Are Expanding Our Network. Welcome, MavREV!

We are excited to be partnering up with MavREV, a company based in UK that is providing a service with purpose: using Total Revenue Optimisation to realise hotels and accommodations true potential. Dominic Jackson, founder of MavREV, has over 10 years experience in hotel revenue management and is skilled in performance and data analysis, developing…

5 Key Skills That a Good Customer Support Representative Needs To Have

At the core of any software there are humans: they create software so others can use it. At HSDS we create a positive customer experience for our software, offering exceptional support to our customers so they can make the best possible use of the software we build. Behind e-mails and online calls, we have a…

“To Build the Best Software You Have To Surround Yourself With the Best Practitioners in the Market” – an Interview With HSDS CEO – Adriaan Kleingeld

Adriaan Kleingeld no longer needs an introduction, as he is the CEO of HSDS / Hospitality Software Development Services, a company that develops web applications for some of the world’s leading hospitality players, from leading hotel brands, through OTA’s, to leading application providers in the hospitality industry, applications which are revolutionary and setting new industry standards. Also, he…

The Revenue Management Alliance Is Born!

A group of agile like-minded Revenue Management Companies and Tech Suppliers are revolutionizing the Hotel Revenue Management Space around the globe by joining forces and creating The Revenue Management Alliance.   Hospitality Software Development Services / HSDS (Romania), IFHG (the Netherlands), iPHoteles (LatAm and Spain) and Juyo Analytics (Belgium) are the founding members of the…

HSDS Announces Technology Partnership With Guestline

A two-way interface easing the daily activities of hotel Revenue Managers and supporting them in making informed decisions based on the competitors’ performance We are happily announcing a new interface between our revenue management system, OutPerform RMS, and Guestline, a leading provider of property management, digital marketing and distribution software solutions to the hospitality industry. …

How Our Team Keeps Their Sanity and Motivation During These Crazy Times

Not another tips & tricks article on COVID-19… 6 months ago the HSDS team started working from home, as did many other small businesses and companies all over the world. It’s been a reflective time for everybody and what we have learned during lockdown is the importance of staying connected with the team members, of…

HSDS & REVEFFECT Join Forces to up the Game of Revenue Management in Greece

Who says a crisis cannot be a great catalyst for change?   REVEFFECT, a young Greek boutique Revenue Management Consultancy with over 30 years of combined experience and headquartered in Athens/Glyfada, Greece, provides their clients’ state-of-the-art, data-driven, contemporary, business intelligent Revenue Management solutions that revolutionize their business practices. Founder and CEO of REVEFFECT, Michael Arvanitis is…

Top 11 Resources to Help You Get Through the Coronavirus Pandemic

Not sure which tips to follow or not even in the mood of searching for helpful articles? We got you covered! Here is a short selection of some of the latest or most useful materials that can help you be more efficient in these critical times. We have manually sorted these articles so you can…

A Note to the Troops… Let’s Beat This Covid-19 Together!

By Adriaan Kleingeld CEO and Founder of HSDS   Dear „Home Teamer’s” HSDS,   I have been quiet, but that does not mean I have just been sitting around! In unprecedented situations you need to take unprecedented measures, so my first task has been to evaluate how we come through this crisis with the least…

Meet Mihai, Our Customer Support Team Member!

At HSDS, we strongly believe that “people make the world go round” – at the core of our success, there’s dedication, hard work and expertise. Therefore, we created a series of interviews, to give our team members a space where they can share with our readers their experience and vision. Software development in the hospitality…

Juyo Launches a Data Exploration Engine to Further Connect the Hotel’s Dots

Juyo’s exploration engine empowers Hotel commercial teams to pull together disparate data sources and cross analyze them to come up with new better insights and decisions. The exploration engine will evolve in the next months to include cross-referenced data from external and internal data sources such as PMS, rate shopping, Reviews, Market-share, Net Revenue, Google…

Juyo Analytics – A Software Masterminded by Juyo and Build by HSDS, Awarded at Hospitality Conference In London

Photo: Vassilis Syropoulos – Founder and CEO of JUYO – during the Revenue Factor Competition, at Opportunity 2020.   WOW! We (Team Hospitality Software Development Services / HSDS) came a long way in twenty years …what started as a little Software Company in the North West of Romania, working in the hospitality industry has flourished!…

Opportunity 2020 – Quick Recap

We are so excited about this year’s Opportunity event that took place in London, at the Emirates Arsenal-Stadium on the 11th of February! We got to be a gold sponsor and our team hosted  a Technological Showcase. Moreover, the cherry on top was that one of the products we developed for one of our clients…

Un software creat în nord-vestul României a luat premiul pentru cel mai inovativ produs

Aplicația a fost votată de cei mai importanți actori din industria hotelieră la nivel mondial Juyo Analytics a primit premiul din partea publicului pentru cea mai inovativă soluție software din industria de ospitalitate (depășind lideri mondiali precum IDeaS, Duetto etc.)  în cadrul conferinței Opportunity 2020 desfășurate în Londra la Stadionul Emirates – Arsenal, în 11…

HSDS as Gold Sponsor for Europe’s Leading Revenue Management Conference

Opportunity 2020 – Man Vs Machine – Where Next for Revenue Management?   For the third time in a row, we are proud to be joining Revenue by Design’s event: Opportunity 2020 – Man Vs Machine – Where Next for Revenue Management. The one-day conference which will be held on 11th February 2020 at the…

With Christmas on the Doorstep, Time for One Last Reflection on an Extremely Successful 2019 at HSDS

With Christmas on the doorstep, time for one last reflection on an extremely successful 2019 at HSDS By Adriaan Kleingeld – CEO and Founder of HSDS    Travel Charme takes Hotel Bachmair am See   We are so excited that Travel Charme Hotels & Resorts, one of our clients, will be running the splendid and…

Net Revenue. And Now What?

In the last years, JUYO Analytics have been onboarding hundreds of hotels on their platform. Most of these hotels are working with Net revenue Analytics and have been optimizing distribution costs and improving their results year over year. Onboarding each time a new hotel though, and the team gets a sense where they stand with…

September in Review at HSDS

We had yet another amazing last month, here at HSDS. We’ve been working really hard and now we’re seeing the results of all the effort we’ve put into our products and partnerships. A lot of things have been going on and we’re happy to be able to tell you briefly about our September: our team…

9 Points to Consider When Opting for a Hotel Activity

We are often surprised by how things change at a speed that surpasses our ability to learn and to understand the world. The same is true in hotels. An average hotel today will have data on average from 6 or 7 different data sources. Often this data is very granular and contains hidden gems for…

Revenue Management: onmisbare expertise voor een optimale bedrijfsvoering

Hotels richten zich in hun dagelijkse werkzaamheden vooral op service en beleving, maar missen budget en expertise om hun hotelkamers structureel bezet en strategisch geprijsd te krijgen. Dat kan een optimale omzet in de weg staan. IFHG, de Hospitality Expert met jarenlange ervaring in de dynamische hotelmarkt in de Benelux, biedt een oplossing voor deze hotels.…

HSDS & IFHG Partner Up to Change the Game in Revenue Management in the Benelux with OutPerform RMS

Hard work, belief and perseverance … spells success for our Clients … no shortcuts! Albert Kreeft is a true Hotelier and a real mover and shaker in the true sense of the word. After studying at the Hotelschool The Hague in the Netherlands, he quickly embarked on a career with a bias towards Hotel Revenue…

A Software Development Company & Selling SaaS Solutions Direct to the Hospitality Market – Conflict of Interests or Unbelievable Advantage?

Recently a “prospective Client” asked if I could join in a conference call, the prospective Client had already had a demo of our RMS (OutPerform-RMS), given by the owner of one of the most knowledgeable and prestigious Revenue Management Companies in Europe, who happens to use OutPerform and is a very close Business Partner and…

Juyo CEO on the Secret for Hoteliers Who Want a Career in Tech!

In an interview from Hotel Tech Report, Vassilis Syropoulos, the CEO of Juyo Analytics, a Brussels based commercial analytics platform for hotels, shares an inspiring story on how he started a successful career in technology. Syropoulos was VP of Demand Management for Pandox AB (a large European hotel ownership and management company) and was feeling first hand…

HSDS Agile Core Revenue Management Training in Partnership With Revenue by Design

HSDS Agile Core Revenue Management training in partnership with Revenue by Design On January 2019, Ally Northfield, Director of Revenue by Design, delivered a fantastic training on Revenue Management basics for our support and development team in Cluj Napoca, Romania. HSDS or Hospitality Software Development Services is a “Boutique” nearshore Software Development Company, very focused…

Can Anybody Who Is Serious About Revenue Management in Hospitality Afford Not to Visit This Must Event?

HSDS joining “Revenue Management and the Connected Customer”, Europe’s leading revenue management conference, powered by Revenue by Design Ltd. We are proud to back Revenue by Design’s fabulous event “Opportunity 2019”, for the second year, which is due to take place on 12th of February 2019, in London. Revenue by Design is unrivaled in its…

32 Years of Changing the Hospitality Industry at HSDS

Silviu & Ghitza, thanks for a cumulative 32 years of changing the Hospitality Industry! Looking forward to what’s coming next. We saved the best for last! Silviu you started with me in September 2001 in Baia Mare (Romania) and Ghitza you started in April 2003, so together you have been my colleagues for more than…

Revenue Management Solution That Is Taking Over Latin America

Trust, belief and perseverance … leads to success … no short cuts! Ignacio Peña Ayerza’s family had been running their own Hotel in Buenos Aires since 1996, and it did not take long for Ignacio and his brother, Agustin, to discover that all things related to „Revenue Management & Distribution” were time consuming and complicated.…

Is the Hospitality Connectivity Landscape Getting More or Less Complicated?

Is the Hospitality connectivity landscape getting more or less complicated? With the introduction of a few (more and more) players on the market offering Data as a Service like SnapShot, Apaleo, protel i/o hub, Siteminder, and a few start up’s promising revolutionary changes (let’s just wait and see), it looks quite promising at first glance.…

Release Note

JUYO proudly presents the release of Launchpad! This new functionality was designed with the aim to further improve your daily routines in revenue management. This is what you will love about it:   1 2 3 All daily tactics managed from one place o Enrich your performance data with external data sources o Create your…

HSDS – Gold Sponsor for HITT

HSDS – Gold Sponsor for HITT The new Think Tank. Shaping your future in Hospitality   Cluj-Napoca, Romania, April, 16, 2018 – HSDS / Hospitality Software Development Services, a company that provides near-shore IT services for the hospitality & corporate services industries, announced today that will be joining the sponsors list, as a Gold Sponsor…

Systems Connectivity in the Hospitality Industry

Interfaces, Connectivity, Hubs, Your own data? You want your own Data ?…..You must be kidding! Goal of this article is not of a scientific nature, it’s simply to highlight a massive problem broadly ignored. I have written once or twice about the chronic problem of “Systems Connectivity” or better said, the total lack of connectivity…

Harnessing the Value of Multi-Source Analytics in Revenue Management

Today it is Revenue Management Heaven. We never had so much data to harness insights. At the same time it is a blessing and a curse. When looking at one data set everything is okay, when looking at two we can easily understand cause and effect. But when we look at 3 or more data…

When Managing Your Acquisition Costs Together with Revenue Management Delivers Phenomenal ROI – A Case Study

Let’s get straight to the point and take one of the Hotel Groups we work with. They have 25 Hotels in their portfolio and have centralised Revenue Management and Distribution. Total Room Revenue is 195M euros. Total Acquisition costs including Payroll, Sales and Market spend and commissions is 42M euros That makes 21,54% acquisition costs.…

Aggregating Data Streams for More Effective Revenue Management

Our industry colleagues, Sarah Thompson from Octopus Revenue Ltd. and Alex Hadwick, Head of Research of EyeforTravel Ltd, having the support of our CEO – Adriaan Kleingeld, among others, developed this outstanding report on “Aggregating Data Streams for More Effective Revenue Management”.  “Revenue managers are facing a data overload: competitor analysis, channel production, distribution costs,…

Travel Charme Hotels & Resorts Chooses HSDS

We are always thrilled to find out our clients are satisfied with our professional team and products. Travel Charme Hotels & Resorts chose HSDS for their client management and central reservation systems. Sebastian Schulz – Revenue Manager of Travel Charme Hotels & Resorts: “We are very happy with our new CRS-System. We are proud to be able to work with…